We collect personal information on our customers in order to provide relocation and relocation-related services to them. Also APAC Relocation acts as a data processor as directed by our corporate clients. APAC Relocation only collects personally identifiable information about individuals when such individuals specifically provide such information to us on a voluntary basis or while requesting information on APAC Relocation’s services. For example, an online service request requires the collection of personal data in order for us to be able to respond promptly and correctly to the service request.
APAC Relocation collects personal information about its customers and prospective customers. The personal information collected is limited to what is necessary to provide the services requested by the customer: first name, last name, employer name, home address, email address, phone number, biographical information, and in some cases passport details and financial information. We use this information specifically to provide the services requested by our customers. We do not sell personal information to anyone and only share the personal information with third parties who are directly assisting in delivering the requested services from APAC Relocation.
Due to the nature of our business, we use qualified service partners to provide some of the services requested by our customers. Therefore, in order for those third parties to be able to provide the services, APAC Relocation must transfer your personal data to the service partner who has a need to know the details. We will not share more information with the third party than they need to know. Those third parties are contractually obliged to protect your data in a secure manner at all times. If you request APAC Relocation to provide immigration or cross-border services on your behalf, APAC Relocation may need to provide your personal information to those necessary and responsible government agencies in order to approve the paperwork.
To help protect the privacy of data and personally identifiable information you transmit through use of this site, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personal data only to those employees who need to know that information to provide services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We will also take appropriate disciplinary measures to ensure that APAC Relocation’s staff protect personal data at all times.
Your personal data is stored by APAC Relocation on its servers, and on the servers of the cloud-based database management services APAC Relocation engages. Unless your contract or the law provides otherwise, APAC Relocation will not retain your data for longer than seven years.