Travel Insurance Claims Singapore | How to File Travel Insurance Claims?
Insurance | Travel Insurance
by Priyadarshini
8 November 2021
People only remember it when anything unfavorable happens to our vacation plans. Then we panic and scramble when the insurer requests documents such as the purchase receipt for a DSLR purchased six years ago. In this blog, we discuss travel insurance claims Singapore.
How to Submit a Travel Insurance Claim?
Does this sound familiar? If so, here’s a pro tip: know what you may and cannot claim for, and have a rough concept of the supporting paperwork required. It’s a good idea to keep a copy of your insurance policy on your phone so you can check it whenever you need to. Even when you’re on the go! Some travellers also make a habit of photographing their bags and things prior to departure. Just in case anything gets lost, delayed, or destroyed.
Steps for Travel Insurance Claims Singapore
Contact your insurance company as soon as possible
There is a time limit on how long you can wait to give written notice of your intention to claim, depending on your policy. Typically, it is 30 days, but even then, you should not take your time. Remember that you may need to involve others, such as the police or your doctor, and that this will take time.
Fill out the travel insurance claim forms after downloading them
All travel reimbursement forms are not the same. Make sure you understand what you’re suing for. Whether it’s on medical grounds, a delay or cancellation, or both. Choose the correct form, as it is critical since any gaps in the form could cause delays in the claim procedure.
Also, claims arising from illness, injury, or death, require the assistance of a GP or Specialist to complete sections of the form on your behalf.
Gather your supporting documentation
This is the most common reason for claims being delayed or rejected, so be sure you have everything you need before filing the claim. Complete the claim form and keep a copy of the policy/certificate of insurance. You will need to send your passport/itinerary to demonstrate that you have travelled or have made travel plans.
Prepare supplementary paperwork if you get COVID-19 before, during, or after your travel
Travel insurance companies have recently expanded their COVID-19 coverage, albeit at a premium. It’s normally a $20 to $40 add-on, and you should find out if your insurer demands you to take and receive a negative PCR test result as soon as you acquire your coverage.
Make your travel insurance claims online, in person, or by mail
Once you’ve gathered all of the necessary information, you can file the claim. Most insurers now have online submission platforms, which is wonderful for the younger, more tech-savvy audience.
How long will it take for my travel insurance claims to be processed?
Claims are typically processed within a week to a month. The first step is to ensure that your supporting documents have been received. If you haven’t heard from them in two weeks, you should be proactive and call your insurer. The last thing you want to hear is that they haven’t even begun processing your claims because you missed anything out and were not notified. So, these are the steps for travel insurance claims Singapore. Follow them and travel stress-free!
