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Relocating Internationally? | 11 Questions you should ask your Mover

International Relocation | Moving Tips | Relocation
by Priyadarshini 5 October 2020

Moving Internationally is a massive process. While your new home awaits you, the process of relocation is a tough task at hand. Your relocation process can be smooth or stressful depending on the moving company you choose. One good advice is to gather multiple quotes from various companies and evaluate the services you are being offered.

However, when you do your bit of research make sure to ask your Relocation partner the following important questions:

Offer a door-to-door Service?

When you move overseas, one of the most important services you will require is door-to-door delivery. Keep in mind that international shippers may provide shipping only services. However, in the case of an International moving company, they must deliver your goods from ports to your home. It will get difficult for you in a new country to arrange for logistics and so, it’s best you choose a moving company which offers door-to-door service. Consider this point while you compare quotes.

Type of Insurance?

Based on our experience of moving homes, we recommend that you always go for a moving company which offers insurance. This one of the crucial points which can help you decide the credibility and reliability of your moving company. Also, understand the kind of insurance you are offered. For instance, if your moving partner is providing you insurance only for transit & not for loading/unloading at ports, or insurance for damages but not loss of goods. Read the brochure carefully and discuss in detail with your mover about the insurance and its terms & conditions. Check the coverage amount offered so that later you don’t get unwanted surprises!

Cost of packing included in the Quote?

Well, moving internationally means enormous amounts of goods. Some moving companies charge extra for packing and while it might seem like a good idea to you to do all the packing yourself, we advise you don’t! Movers will pack your good professionally so that there are no damages during transit and you are not a pro packing. Moreover, there are many government regulations & guidelines to follow, so movers will be the best judge when they pack your goods. Also, check if unpacking charges are included because unpacking is also a major task and you might need help!

How will Goods be Shipped?

The modes of transportation used for shipping your goods will directly affect the prices. For moves within the country, goods are usually shipped by trucks. However, in the case of moving overseas, there will multiple modes of transportation used. For instance, trucks, ships, trains, etc. So, talk to your mover about this and choose wisely!

Duration of the Move?

This factor will be dependent on the modes of transportation used for shipping, the distance required to be covered, and the shipping fleet capacities of your moving company. Moves within the country or the same continent will take lesser time than moving overseas. Look for moving companies who give you pre-determined delivery dates as they group shipments and this can reduce costs for you.

Will my Move involve Multiple Companies?



Most moving companies have multiple partner companies especially if you are moving across countries or continents. There is nothing wrong with it though. Just make sure you discuss this point with your mover and get clarity on the partner companies involved in each leg of the journey.

Kind of Packing Material used?

Packing materials are important and proper packing is the factor that will determine whether your goods reach damage-free. Talk to your moving company on the packing material they will use. As different goods require different kinds of packaging. Fragile and electronic items will require bubble-wraps and heavy items need sturdy boxes and so on. So, before finalizing your deal understand the kind of packaging offered.

Real-Time Tracking?

This is a must! Real-time tracking will give you peace of mind and allow you to plan your days ahead. You will know exactly where your goods are at different points in time. Most reputed moving companies provide real-time tracking options so, check for such facilities.

Experience handling Furniture/Vehicle?

Almost all reputed movers these days are experienced in handling all kinds of furniture. Also, vehicle shipping such as cars, bikes, boats, etc. are offered by movers.  So, discuss your needs with your mover to have a smooth relocation process.

Will my goods be stored? And for how long?



Shipping goods overseas means that your goods will be stores at warehouses at different points in time. Sometimes, your goods may also be stalled at ports. So, ensure you have the finest details of how, when & where your goods will be stored. If it will be indoors or outdoors and for how long. Storage conditions will determine the safety of your goods. Hence you need to know such minute details.

Can I talk to other Clients?

Client Testimonies can change the entire ball game. So, just to be extra sure you are picking the right moving partner, ask you over if you can talk to previous clients. If that’s not an option, then do check company reviews and client testimonies on the website. It will give a sense of relief and assurance.

International movers in Singapore

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